IT Support Specialist - Mumbai | Sunshine Hotels Careers
Sunshine Hotels
Sunshine Hotels is seeking a Full-Time IT Support Specialist to provide remote technical assistance to our staff. Join our team to help enhance our IT operations.
Job Description
Sunshine Hotels, a leading name in the hospitality industry, is on the lookout for a dedicated Full-Time IT Support Specialist to join our dynamic team in Mumbai. In this pivotal role, you will be responsible for providing exceptional remote technical assistance to our staff, ensuring that all IT operations run smoothly and efficiently. Your expertise will play a crucial role in maintaining our IT infrastructure and enhancing the overall productivity of our operations.
As an IT Support Specialist, you will be the first point of contact for any technical issues faced by our employees. You will troubleshoot hardware and software problems, provide guidance on IT-related queries, and implement effective solutions in a timely manner. Your role will also involve maintaining documentation of support requests and resolutions, enabling the team to identify recurring issues and improve our support processes.
The ideal candidate will have a strong background in IT support, with a thorough understanding of various operating systems, networks, and software applications. Excellent communication
Key Responsibilities
- Provide remote IT support to hotel staff
- Troubleshoot hardware and software issues
- Maintain IT documentation and records
Qualifications
- Bachelor's degree in Computer Science or related field
- Experience in IT support or helpdesk
- Strong problem-solving skills
Skills
Required
Good to Have
Benefits & Perks
- Work from home flexibility
- Health insurance
- Opportunity for professional development
Frequently Asked Questions
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Data refreshed in real-time • Jun 27, 2026